Maintenance Policy/ List of Tradespeople

It is a strict policy of this office that all maintenance requests are presented in writing before they can be acted upon.

Only URGENT REPAIRS will be accepted first informally but must be confirmed in writing as soon as possible. Urgent repairs are a specialised form of maintenance and directly relate to basic issues of shelter. Some examples are listed below:


  • A serious gas leak
  • A burst hot water service
  • A dangerous electrical fault
  • Any fault or damage that causes the premises to be unsafe or not secure


Other examples are contained in your lease agreement.  If such repairs are necessary you must immediately contact our office on 4296 5500. In the event the matter occurs after hours and is an emergency, please contact one of the contractors listed below:


  • LOZ Electrical – 0414 794 753
  • Hott Electrics – 0401 036 355
  • Distinct Plumbing- 0402 147 597
  • Wollongong Plumbing- Kane – 0418 422 939
  • First State Smoke Alarms – 1300 927 996
  • Extreme Carpet Cleaning – 1300 415 141
  • Glass repairs – Gads Glass 42577677
  • Locksmith – Macklocks 0418 683 704
  • Sids Superior Pest Control – 0468 680 023
If you require any further information regarding Urgent Repairs please refer to the section in The Renting Guide entitled “Urgent Repairs” enclosed in the pack you would have received upon signing your lease.